[{"id":"2df3e06","elType":"container","settings":{"flex_direction":"column","eael_parallax_layers_list":[],"eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"6750c52","dynamic_field_custom_separator":"|"}]},"elements":[{"id":"46ee13f","elType":"widget","settings":{"title":"Refunds & Returns Policy","header_size":"h1","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"da8f868","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"heading"}],"isInner":false},{"id":"5aa6a78","elType":"container","settings":{"flex_direction":"column","eael_parallax_layers_list":[],"eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"75de85e","dynamic_field_custom_separator":"|"}]},"elements":[{"id":"a74756d","elType":"widget","settings":{"editor":"<p class=\"p1\"><b>Effective Date: December 17, 2024<\/b><b><\/b><\/p>\n<p class=\"p1\">At <b>Tatak Mo<\/b>, we strive to ensure customer satisfaction with our digital products and services. However, we understand that issues may arise, and we are committed to resolving them fairly and efficiently. This Refunds &amp; Returns Policy explains the conditions, process, and timeframes for requesting a refund for digital products purchased through <a href=\"https:\/\/tatakmo.com\"><b>tatakmo.com<\/b><\/a>.<\/p>","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"4eff9cb","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"text-editor"},{"id":"94228e6","elType":"widget","settings":{"text":"Divider","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"8d67b9e","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"divider"},{"id":"da71f73","elType":"widget","settings":{"title":"1. Applicability","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"72ab92c","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"heading"},{"id":"70082da","elType":"widget","settings":{"editor":"<p class=\"p1\">This policy applies only to digital products purchased directly from <a href=\"https:\/\/tatakmo.com\"><b>tatakmo.com<\/b><\/a>. By purchasing our products, you agree to this policy.<\/p>","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"dd6282f","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"text-editor"},{"id":"944c9f6","elType":"widget","settings":{"text":"Divider","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"8d67b9e","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"divider"},{"id":"4cfb62e","elType":"widget","settings":{"title":"2. Conditions for Refunds\n","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"72ab92c","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"heading"},{"id":"503a7f6","elType":"widget","settings":{"editor":"<p class=\"p1\">Refunds are available under the following conditions:<\/p>\n<ol>\n<li class=\"p2\"><b>Technical Issues<\/b>: If the digital product is defective, corrupted, or cannot be accessed due to technical errors caused by Tatak Mo.<\/li>\n<li class=\"p2\"><b>Non-Delivery<\/b>: If the product is not delivered to your provided email address or download link within the specified timeframe.<\/li>\n<li class=\"p2\"><b>Misrepresentation<\/b>: If the product does not match the description provided on our website.<\/li>\n<\/ol>\n<p class=\"p1\">Refund requests outside these conditions will be reviewed on a case-by-case basis, and Tatak Mo reserves the right to deny refunds that do not meet the stated criteria.<\/p>","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"dd6282f","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"text-editor"},{"id":"7c52a22","elType":"widget","settings":{"text":"Divider","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"8d67b9e","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"divider"},{"id":"48a4ebf","elType":"widget","settings":{"title":"3. Non-Refundable Situations\n","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"72ab92c","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"heading"},{"id":"d482879","elType":"widget","settings":{"editor":"<p class=\"p1\">Refunds are not provided under the following circumstances:<\/p>\n<ol>\n<li class=\"p2\"><b>Change of Mind<\/b>: If you decide not to use the product after purchase.<\/li>\n<li class=\"p2\"><b>User Error<\/b>: If the product was purchased in error or with incorrect information provided by the customer.<\/li>\n<li class=\"p2\"><b>Unauthorized Sharing or Misuse<\/b>: If the product has been downloaded or shared in violation of our Terms and Conditions.<\/li>\n<\/ol>","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"dd6282f","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"text-editor"},{"id":"5a110e2","elType":"widget","settings":{"text":"Divider","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"8d67b9e","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"divider"},{"id":"2fe5ad6","elType":"widget","settings":{"title":"4. Refund Request Process\n","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"72ab92c","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"heading"},{"id":"cc36453","elType":"widget","settings":{"editor":"<p class=\"p1\">To initiate a refund request, please follow these steps:<\/p>\n<ol>\n<li><b>Contact Us<\/b>: Email <b>joseph@tatakmo.com<\/b> with the subject line \u201cRefund Request\u201d and include:<\/li>\n<\/ol>\n<ul>\n<li>Your full name<\/li>\n<li>Purchase date and order number<\/li>\n<li>Reason for the refund request<\/li>\n<li>Supporting evidence (e.g., screenshots or descriptions of the issue<\/li>\n<\/ul>\n<p><b>2. Acknowledgment<\/b>: You will receive an acknowledgment email within 2 business days confirming receipt of your refund request.<\/p>\n<p class=\"p2\">3. <b>Resolution<\/b>: We will review your request and respond with our decision within 5 business days.<\/p>","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"dd6282f","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"text-editor"},{"id":"29eea5b","elType":"widget","settings":{"text":"Divider","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"8d67b9e","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"divider"},{"id":"db61cd4","elType":"widget","settings":{"title":"5. Refund Processing","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"72ab92c","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"heading"},{"id":"a0f7682","elType":"widget","settings":{"editor":"<ul>\n<li class=\"p1\"><b>Approved Refunds<\/b>: If your refund request is approved, the amount will be credited back to your original payment method within 7-10 business days, depending on your payment provider.<\/li>\n<li class=\"p1\"><b>Denial of Refund<\/b>: If your refund request is denied, we will provide a detailed explanation and alternative solutions (if applicable).<\/li>\n<\/ul>","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"dd6282f","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"text-editor"},{"id":"6333d00","elType":"widget","settings":{"text":"Divider","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"8d67b9e","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"divider"},{"id":"ef27259","elType":"widget","settings":{"title":"6. Customer Responsibilities","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"72ab92c","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"heading"},{"id":"143c5ff","elType":"widget","settings":{"editor":"<p class=\"p1\">To facilitate a smooth refund process, customers are required to:<\/p>\n<ul>\n<li class=\"p2\">Provide accurate and complete information when submitting a refund request.<\/li>\n<li class=\"p2\">Ensure that any issues encountered are reported within 14 days of purchase.<\/li>\n<\/ul>","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"dd6282f","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"text-editor"},{"id":"ea38527","elType":"widget","settings":{"text":"Divider","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"8d67b9e","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"divider"},{"id":"a68f1d6","elType":"widget","settings":{"title":"7. Contact Information for Support","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"72ab92c","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"heading"},{"id":"02256b0","elType":"widget","settings":{"editor":"<p class=\"p1\">For any questions or assistance regarding refunds and returns, please contact us:<\/p>\n<ul>\n<li class=\"p2\"><b>Email<\/b>: <b>joseph@tatakmo.com<\/b><b><\/b><\/li>\n<li class=\"p2\"><b>Address<\/b>: C2103 Pablo Drive, Barangay Canelar, Zamboanga City, Philippines 7000<\/li>\n<\/ul>","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"dd6282f","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"text-editor"},{"id":"9356f08","elType":"widget","settings":{"text":"Divider","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"8d67b9e","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"divider"},{"id":"68fb6b7","elType":"widget","settings":{"title":"8. Changes to This Policy","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"72ab92c","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"heading"},{"id":"6433443","elType":"widget","settings":{"editor":"<p class=\"p1\">Tatak Mo reserves the right to modify this Refunds &amp; Returns Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.<\/p>\n<p class=\"p1\"><b>Last Updated<\/b>: December 17, 2024<\/p>\n<p class=\"p1\">Thank you for choosing Tatak Mo. We value your trust and aim to provide you with exceptional service.<\/p>","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"dd6282f","dynamic_field_custom_separator":"|"}]},"elements":[],"widgetType":"text-editor"}],"isInner":false}]